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Our Primary Specialties

  • Insurance

  • Healthcare

  • IT Services

  • Accounting

  • Payroll/HR

Certified Minority-Owned Business

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Over 20 Offices Across 5 Countries and Still Growing

Pride BPO delivers the individual attention you expect from a boutique advisory—and Pride Global ensures you enjoy all the advantages of working with a multinational firm.

A Trusted Partner With a 40-Year Legacy

Pride Global’s more than four decades in business—and the more than 15-year history Pride BPO has with many of its clients—speaks to our ability to build trustworthy partnerships.

Pride Global: Helping the World Work

Through parent company Pride Global, we offer a truly comprehensive range of human capital solutions that go beyond BPO to fully support your company.

Pride BPO and Pride Global
Helping the World Work

A U.S.-based certified minority-owned company with headquarters in New York City, Pride BPO is part of the Pride Global network of companies—and utilizes that nearly 40-year legacy of expertise to offer a comprehensive set of solutions across the human capital space. Our team provides world-class on-, off- and near-shore BPO/outsourcing services, giving companies like yours the back-office support they need to free their teams to save costs, achieve goals, and add more value.

Founded as Pride Technologies by Leo Russell in 1983 to provide IT services to financial institutions, Pride Global now spans five countries across more than 20 offices and offers a complete portfolio of human capital solutions, including vendor management, payroll and passthrough services, business process outsourcing, leadership development, and complete staffing services for both direct hire and contingent labor solutions.

The Pride Global Network

Pride BPO Brand Logo

With our specialties in IT, insurance, healthcare, payroll, human resources, onboarding, accounting, finance, and more, our team provides the business process outsourcing expertise that can unleash your company’s capacity for sustainable growth—and as a part of a multinational network of human capital excellence, we can also partner with you to develop bespoke solutions capable of meeting any business’s challenges.

A minority-owned human capital solutions and advisory firm that helps organizations solve complex human resource challenges

Connects companies with top-tier talent across a wide range of specialized industries

CFO consulting and outsourced financial services for small- and medium-sized firms

Staffing and direct hire services built for the healthcare and social services industries

Managed Service Provider with world-class contingent workforce management solutions

Staffing and recruiting solutions for skilled and unskilled industrial labor

Third-party logistics for Ecommerce and B2B fulfillment

Experience the Pride BPO difference

A Multinational Firm as Friendly as a Family Business

Pride provides the scale, reliability, and sophistication of a major international firm—but our private structure and direct, active leadership enables quick, decisive action on behalf of clients.

A Globe-Spanning Network of Companies With a Legacy of Human Capital Excellence

Pride Global has extensive experience across the human capital space, with teams available to help support our BPO efforts in finding resources and scaling up operations to meet your needs.

Certified Experts in Quality Management and Data Security

What allows us to handle everything from U.S. mailroom operations to offshore support teams and everything in between? Our rigorous processes, which have received ISO 9001:2015 and ISO 27001 certification.

Services Located Exactly Where They Need to Be for Maximum Cost Savings

We’re wherever your business needs to be to create the most value—on-site at your offices, at a near-shore location like Brazil, or fully offshore through our experienced in-house teams across India.

Our Primary Practice Areas

Building Diverse Relationships

Are You Ready to Diversify Your Vendor Base?

As one of the few minority-owned integrated human capital solutions and advisory firms, we offer a unique opportunity for our clients to satisfy Tier 1 diversity spending requirements.

Talent Acquisition

Best Practices

Client Focus

Every service we provide. Every fiber of our company culture. For Pride Global, every part of Helping the World Work comes down to being Decidedly Diverse.

We're more than a certified minority-owned service provider. From our employee-led resource groups to our corporate commitment to supplier diversity, we do everything we can to serve as the industry's pioneers in demonstrating how DEI makes a positive impact on our communities and businesses.

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The Pride Process

Human Capital Experts

When working with Pride BPO you not only get our team, but all of Pride Global’s expertise across the human capital space

Flexible 24/7 Support

Team of trained professionals always willing to help you solve any problem at any stage of the acquisition and service continuity process

History & Trust

Backed by 40 years of history and a network that stretches across the globe, Pride can always promise truly long-term support

Tenured Teams & Clients

Our teams stay consistent so we can build the experience required to take on a business’s toughest challenges


With more than a decade of experience working with some of the insurance industry’s biggest players, our teams leverage that expertise to optimize your company’s operations.


Your hospitals, labs, or clinics can regain focus on the critical work of patient care when our back-office services step in to handle time-consuming backend tasks.

IT Services

Help your company keep up with the skills needed to leverage cutting-edge technologies with IT services ranging from back-office support to full application development.


Gain peace of mind—and save money—when Pride takes over the bookkeeping and management tasks that take up all your time.


Full-time, part-time, or temp/contract HR services simplifies workforce management, and PrideOne is available for employer-of-record services.